At Trada Casino, we are committed to protecting the privacy and personal information of our players. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you access our website and services. By using Trada Casino, you acknowledge and agree to the practices described in this policy. We encourage all players, including those based in New Zealand, to read this document carefully.
Information We Collect
When you register an account, make deposits or withdrawals, or interact with our platform, we may collect certain types of personal information. This includes your full name, date of birth, email address, phone number, residential address, and payment details such as credit card or e-wallet information. We also collect technical data including your IP address, browser type, device information, and browsing activity on our site.
In some cases, we may request additional documentation to verify your identity. This can include copies of government-issued identification, proof of address, or proof of payment method ownership. These measures are in place to comply with anti-money laundering regulations and to ensure the security of your account.
How We Use Your Information
The personal data we collect serves several essential purposes. Primarily, we use your information to create and manage your account, process transactions, and provide customer support. Your data also helps us verify your identity, prevent fraud, and comply with legal and regulatory obligations applicable to online gambling platforms.
Additionally, we may use your information to personalise your gaming experience, send promotional offers and updates about our services, and analyse user behaviour to improve the functionality and performance of our website. If you prefer not to receive marketing communications, you can opt out at any time through your account settings or by contacting our support team.
Data Sharing and Third Parties
Trada Casino does not sell your personal information to third parties. However, we may share your data with trusted partners and service providers who assist us in operating our platform. These include payment processors, identity verification services, game software providers, and regulatory authorities. All third-party partners are contractually obligated to handle your data securely and in accordance with applicable privacy laws.
We may also disclose your information when required by law, in response to legal proceedings, or to protect the rights, safety, and property of Trada Casino and its users.
Data Security
We take the security of your personal information seriously. Trada Casino employs industry-standard encryption technologies, including SSL encryption, to protect data transmitted between your device and our servers. Our systems are regularly monitored and updated to guard against unauthorised access, data breaches, and other potential threats. Access to personal data is restricted to authorised personnel who require it to perform their duties.
Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences, analyse site traffic, and deliver relevant content. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect certain features and functionality of our website.
Your Rights
As a player at Trada Casino, you have the right to access, correct, or request the deletion of your personal information. You may also withdraw your consent for data processing at any time, subject to legal and contractual limitations. To exercise any of these rights, please contact our customer support team, and we will respond to your request promptly.
Changes to This Policy
Trada Casino reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We recommend that you review this policy periodically to stay informed about how we protect your data.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please do not hesitate to reach out to our customer support team. We are dedicated to addressing your enquiries and ensuring your privacy is respected at all times.
